.xs-support{--sp-bg:#101216;--sp-panel:#16191e;--sp-line:#ffffff13;--sp-text:#f3f4f6;--sp-muted:#a0a5b0;--sp-red:#ff6b60;--sp-font:Inter,Arial,sans-serif;color:var(--sp-text);font-family:var(--sp-font);font-size:14px;line-height:1.5;max-width:1440px;margin:0 auto;box-sizing:border-box}.xs-support *{box-sizing:border-box}.xs-support [hidden]{display:none!important}.xs-support button,.xs-support input,.xs-support textarea,.xs-support select{font:inherit}.xs-support button{cursor:pointer}.xs-support svg{width:19px;height:19px;flex-shrink:0;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;fill:none}.xs-support [data-icon]{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}.xs-support h1,.xs-support h2,.xs-support p{margin:0}.xs-support h1{font-size:clamp(29px,3.4vw,42px);line-height:1.15;letter-spacing:-1.1px;font-weight:750}.xs-support h2{font-size:21px;line-height:1.3;letter-spacing:-.4px;font-weight:700}.sp-heading{padding:30px 32px;margin-bottom:24px;border:1px solid var(--sp-line);border-radius:18px;background:radial-gradient(ellipse at 95% 0,#53222455,transparent 60%),linear-gradient(110deg,#171a20,#111318);display:flex;align-items:center;justify-content:space-between;gap:24px}.sp-eyebrow{font-size:10px;letter-spacing:1.6px;font-weight:700;color:var(--sp-red);margin-bottom:12px}.sp-heading p{color:var(--sp-muted);margin-top:12px}.sp-heading-icon{color:var(--sp-red);background:#ff6b6009;border:1px solid #ff6b6029;width:74px;height:74px;border-radius:22px;display:grid;place-items:center;flex-shrink:0}.sp-heading-icon svg{width:45px;height:45px;stroke-width:1.4}.sp-error,.sp-inline-error{background:#48232b77;border:1px solid #ff6b6038;color:#ffb5af;border-radius:10px;padding:12px 15px;margin:12px 0;font-size:13px}.sp-loading{padding:52px;display:flex;justify-content:center;align-items:center;gap:12px;color:var(--sp-muted)}.sp-spinner{width:20px;height:20px;border:2px solid #ffffff1a;border-top-color:var(--sp-red);border-radius:50%;animation:sp-spin 1s linear infinite}@keyframes sp-spin{to{transform:rotate(360deg)}}
.sp-button{appearance:none;display:inline-flex;align-items:center;justify-content:center;gap:9px;background:#ffffff05;border:1px solid #ffffff18;color:#d8dbe3;border-radius:9px;min-height:42px;padding:10px 16px;font-size:13px;font-weight:650;text-decoration:none;transition:background .18s,border-color .18s,transform .18s;white-space:nowrap}.sp-button:hover{background:#ffffff0c;border-color:#ffffff30}.sp-button:active{transform:translateY(1px)}.sp-button:disabled{opacity:.5;cursor:wait;transform:none}.sp-button.sp-primary{background:linear-gradient(135deg,#e34844,#bf2d33);color:white;border-color:#f569625e;box-shadow:0 3px 12px #9a202018}.sp-button.sp-primary:hover{background:linear-gradient(135deg,#f25850,#d0343d);border-color:#ff918a80}.sp-icon-button{border:1px solid #ffffff18;background:#ffffff05;color:#b8bdc7;border-radius:8px;width:34px;height:34px;display:grid;place-items:center;flex-shrink:0}.sp-icon-button:hover{background:#ffffff10;color:white}.sp-text-link{color:var(--sp-red);border:none;background:none;padding:0;display:inline-flex;align-items:center;gap:8px;font-weight:600;font-size:13px;text-decoration:none}.sp-text-link:hover{color:#ffaaa3}.xs-support input,.xs-support textarea,.xs-support select{width:100%;border:1px solid #ffffff1a;border-radius:9px;background:#0d0f13;color:var(--sp-text);padding:12px 14px;outline:none;transition:border-color .15s;min-width:0;color-scheme:dark}.xs-support input::placeholder,.xs-support textarea::placeholder{color:#8c929f;opacity:1}.xs-support input:focus,.xs-support textarea:focus,.xs-support select:focus{border-color:#ff6b6077;box-shadow:0 0 0 3px #ff6b6010}.xs-support textarea{resize:vertical;min-height:85px;max-height:350px}.xs-support label{display:block;font-size:12px;font-weight:600;color:#c2c6d0;margin-bottom:8px}.xs-support button:focus-visible,.xs-support a:focus-visible{outline:2px solid #ff8a80;outline-offset:3px}.sp-fine{font-size:12px;color:var(--sp-muted);line-height:1.55}.sp-fine a{color:#c5c9d2;text-decoration:underline;text-underline-offset:3px}
.sp-guest{display:grid;grid-template-columns:1fr 380px;gap:52px;border:1px solid var(--sp-line);border-radius:16px;background:var(--sp-bg);padding:40px;max-width:1050px;margin:0 auto}.sp-guest-copy{max-width:450px}.sp-large-icon{width:58px;height:58px;color:var(--sp-red);background:linear-gradient(135deg,#ff6b6016,#ff6b6003);border:1px solid #ff6b6027;border-radius:17px;margin-bottom:22px}.sp-large-icon svg{width:27px;height:27px}.sp-guest-copy h2{font-size:25px}.sp-guest-copy>p{margin-top:14px;color:var(--sp-muted);line-height:1.8}.sp-guest-note{display:flex;gap:11px;background:#ffffff03;border:1px solid var(--sp-line);border-radius:10px;padding:14px;color:#b5bac4;font-size:12px;margin:24px 0}.sp-guest-note svg{color:#d2a273}.sp-auth-form{display:flex;flex-direction:column;gap:10px;min-width:0}.sp-auth-form>label{margin:0}.sp-auth-form .sp-button{margin-top:8px}.sp-auth-form .sp-fine{margin-top:4px}.sp-auth-form #sp-code{font-size:26px;letter-spacing:8px;font-variant-numeric:tabular-nums}.sp-auth-form #sp-code-hint{color:var(--sp-muted);font-size:13px;word-break:break-word}.sp-captcha{min-height:80px;margin-top:6px;width:100%;overflow:hidden}.sp-honeypot{position:absolute;left:-9999px;opacity:0;height:1px;width:1px;overflow:hidden}.sp-auth-form .sp-text-link{align-self:flex-start;margin:12px 0}.sp-toolbar{display:flex;gap:15px;align-items:center;margin-bottom:20px;flex-wrap:wrap}.sp-toolbar #sp-new{margin-left:auto}.sp-identity{font-size:13px;color:var(--sp-muted);overflow-wrap:anywhere}.sp-scope{display:flex;background:#0e1014;border:1px solid var(--sp-line);padding:4px;border-radius:10px;gap:4px}.sp-scope button{border:0;color:#9da3af;background:transparent;padding:9px 14px;border-radius:7px;font-size:13px;font-weight:600}.sp-scope button.active{background:#252029;color:#ff948c}.sp-summary{display:flex;gap:10px;margin-bottom:20px;flex-wrap:wrap}.sp-summary>button{display:flex;align-items:center;gap:9px;border:1px solid var(--sp-line);border-radius:8px;background:#16191e;color:var(--sp-muted);padding:8px 12px;font-size:12px}.sp-summary>button:hover{border-color:#ffffff30}.sp-summary strong{color:white;font-size:13px;font-variant-numeric:tabular-nums}.sp-layout{display:grid;grid-template-columns:340px minmax(0,1fr);gap:20px;align-items:start}.sp-inbox,.sp-thread{border:1px solid var(--sp-line);border-radius:15px;background:var(--sp-bg);overflow:hidden}.sp-inbox-tools{padding:18px;border-bottom:1px solid var(--sp-line)}.sp-search{position:relative;margin-bottom:14px!important}.sp-search>span{position:absolute;left:13px;top:13px;color:#828997}.sp-search input{padding-left:39px;font-size:12px}.sp-filter{display:flex!important;align-items:center;gap:14px;margin:0!important;color:var(--sp-muted)!important;white-space:nowrap}.sp-filter select{font-size:12px;padding:8px 10px;background:#16191e}.sp-ticket-list{padding:8px;max-height:720px;overflow-y:auto}.sp-ticket-row{width:100%;text-align:left;padding:15px 14px;margin:4px 0;border:1px solid transparent;border-radius:10px;background:transparent;color:var(--sp-text);display:block;position:relative}.sp-ticket-row:hover{background:#ffffff04}.sp-ticket-row.active{background:linear-gradient(100deg,#45212860,#ffffff03);border-color:#ff6b6049;box-shadow:inset 2px 0 var(--sp-red)}.sp-row-top,.sp-row-bottom{display:flex;justify-content:space-between;align-items:center;gap:10px}.sp-row-top{font-size:11px;color:#999fad;margin-bottom:9px}.sp-ticket-row strong{font-size:13px;font-weight:650;display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sp-row-bottom{margin-top:9px;font-size:11px;color:#939aa6}.sp-row-email{font-size:11px;color:#9ca3b0;margin-top:7px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.sp-unread{width:7px;height:7px;border-radius:50%;background:var(--sp-red);box-shadow:0 0 9px #ff6b6055}.sp-status{display:inline-flex;gap:6px;align-items:center;font-size:10px;font-weight:650;padding:4px 7px;border-radius:5px;white-space:nowrap;background:#ffffff06;color:#a2a9b5}.sp-status::before{content:'';width:5px;height:5px;background:currentColor;border-radius:50%}.sp-status.open{color:#e7b37d;background:#de9b5110}.sp-status.waiting_user{color:#6ad9ac;background:#53d7990c}.sp-status.closed{color:#a0a7b3}.sp-more{display:flex;margin:4px auto 15px;font-size:12px}.sp-empty{padding:70px 25px;text-align:center;color:var(--sp-muted);min-height:460px;display:flex;align-items:center;justify-content:center;flex-direction:column}.sp-empty h2{color:var(--sp-text);font-size:20px}.sp-empty p{margin-top:13px;font-size:13px;line-height:1.8}.sp-empty .sp-button{margin-top:22px}.sp-list-empty{padding:32px 14px;color:var(--sp-muted);text-align:center;font-size:13px}.sp-thread-header{display:flex;align-items:flex-start;gap:15px;padding:24px;border-bottom:1px solid var(--sp-line)}.sp-thread-title{flex:1;min-width:0}.sp-thread-title .sp-eyebrow{font-size:9px;letter-spacing:1px;margin-bottom:8px}.sp-thread-title h2{font-size:21px;overflow-wrap:anywhere}.sp-thread-title .sp-fine{margin-top:7px}.sp-state-button{min-height:34px;padding:7px 10px;font-size:11px}.sp-state-button svg{width:15px;height:15px}.sp-mobile-back{display:none}.sp-closed{display:flex;align-items:center;gap:9px;padding:13px 24px;background:#ffffff03;color:var(--sp-muted);font-size:12px}.sp-closed svg{color:#91a3a1}.sp-messages{padding:24px;display:flex;flex-direction:column;gap:22px;max-height:620px;min-height:250px;overflow-y:auto;scrollbar-width:thin;scrollbar-color:#45454f transparent}.sp-message{max-width:87%;align-self:flex-start;min-width:110px}.sp-message.mine{align-self:flex-end}.sp-message-label{display:flex;align-items:center;gap:9px;color:#a4abb7;font-size:11px;margin-bottom:7px}.sp-message-label strong{color:#bec4ce;font-weight:600}.sp-message-label time{font-size:10px;color:#8c94a0}.sp-message.mine .sp-message-label{justify-content:flex-end}.sp-message-bubble{border:1px solid #ffffff0c;background:#1c2027;border-radius:3px 13px 13px;padding:13px 15px;white-space:pre-wrap;overflow-wrap:anywhere;color:#e0e3e9;line-height:1.7;font-size:13px}.sp-message.mine .sp-message-bubble{background:#47272d55;border-color:#ff6b6020;border-radius:13px 3px 13px 13px}.sp-message.system{width:100%;max-width:none;text-align:center;font-size:11px;color:#848c99}.sp-message-attachments{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.sp-message-attachments a{display:block;border:1px solid #ffffff1a;border-radius:8px;overflow:hidden;background:#101216;max-width:180px;text-decoration:none;color:#aeb6c3;font-size:10px}.sp-message-attachments img{display:block;width:130px;height:85px;object-fit:cover}.sp-message-attachments span{display:block;padding:6px 8px;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.sp-reply{padding:20px 24px 24px;border-top:1px solid var(--sp-line);background:#ffffff01}.sp-reply textarea{background:#0b0d10}.sp-compose-actions{display:flex;align-items:center;gap:12px;margin-top:13px;flex-wrap:wrap}.sp-compose-actions>.sp-primary{margin-left:auto}.sp-attach{font-size:12px!important;font-weight:600!important;margin:0!important;color:#bdc4cf!important;cursor:pointer;padding:8px 12px;min-height:36px}.sp-compose-actions>.sp-fine{font-size:10px}.sp-upload-preview{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.sp-upload-chip{display:flex;gap:8px;align-items:center;border:1px solid var(--sp-line);background:#191d24;border-radius:7px;padding:5px 7px;font-size:11px;max-width:220px}.sp-upload-chip img{width:28px;height:28px;border-radius:4px;object-fit:cover}.sp-upload-chip span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#aeb6c3}.sp-upload-chip button{padding:0;border:0;background:transparent;color:#bdc3cd;display:flex}.sp-upload-chip button svg{width:14px;height:14px}
.sp-dialog{width:min(590px,calc(100% - 28px));border:1px solid #ffffff1b;border-radius:16px;background:#14171d;color:var(--sp-text);padding:28px;max-height:90dvh;overflow-y:auto;box-shadow:0 30px 100px #0009;font-family:var(--sp-font)}.sp-dialog::backdrop{background:#040509aa;backdrop-filter:blur(5px)}.sp-dialog-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;margin-bottom:24px}.sp-dialog label{margin-top:18px}.sp-dialog .sp-dialog-heading h2{font-size:23px}.sp-dialog .sp-eyebrow{margin-bottom:8px}.sp-dialog .sp-fine{margin-top:10px}.sp-dialog .sp-compose-actions .sp-attach{margin-top:0}.sp-submit-wide{width:100%;margin-top:22px}.sp-confirm{width:min(460px,calc(100% - 28px))}.sp-confirm p{color:var(--sp-muted);font-size:13px}.sp-confirm .sp-dialog-heading h2{font-size:20px}.sp-confirm .sp-compose-actions{margin-top:26px}.sp-public{margin:0;background:radial-gradient(ellipse at 90% 0,#3a16192b,transparent 50%),#090b0e;color:#f3f4f6;font-family:Inter,Arial,sans-serif;min-height:100vh}.sp-public-nav{max-width:1404px;margin:0 auto;padding:26px 20px;display:flex;align-items:center;justify-content:space-between;gap:24px;border-bottom:1px solid #ffffff0b}.sp-brand{font-size:29px;font-weight:900;letter-spacing:-1.5px;color:#ff6b60;text-decoration:none}.sp-brand span{color:#f3f4f6;font-size:20px;letter-spacing:1.5px;margin-left:2px}.sp-public-nav nav{display:flex;gap:24px}.sp-public-nav nav a,.sp-public-footer a{font-size:12px;color:#aab0bb;text-decoration:none}.sp-public-nav nav a:hover,.sp-public-footer a:hover{color:white}.sp-public-main{max-width:1440px;margin:34px auto;padding:0 20px}.sp-public-footer{max-width:1400px;margin:40px auto 0;padding:24px 20px;border-top:1px solid #ffffff0b;color:#7e8592;font-size:11px;display:flex;gap:22px;flex-wrap:wrap}.sp-public-footer span{margin-right:auto}
.xs-support .sp-captcha{background:#fafafa;border-radius:9px;display:flex;justify-content:center;align-items:flex-start;min-height:78px}.sp-captcha>div{flex-shrink:0}
@media(max-width:760px){.sp-thread-header .sp-thread-title{flex-basis:calc(100% - 44px)}}
@media(min-width:1600px){.sp-layout{grid-template-columns:360px minmax(0,1fr)}}@media(max-width:1100px){.sp-layout{grid-template-columns:300px minmax(0,1fr);gap:14px}.sp-thread-header,.sp-messages,.sp-reply{padding:18px}.sp-thread-header{flex-wrap:wrap}.sp-state-button{margin-left:auto}.sp-guest{grid-template-columns:1fr 330px;gap:28px;padding:28px}}@media(max-width:760px){.sp-heading{padding:23px 22px;margin-bottom:18px}.sp-heading h1{font-size:30px}.sp-heading p{font-size:12px;max-width:260px}.sp-heading-icon{width:56px;height:56px;border-radius:16px}.sp-heading-icon svg{width:34px;height:34px}.sp-toolbar{gap:10px}.sp-toolbar #sp-new{margin-left:0}.sp-summary{gap:7px}.sp-summary>button{font-size:11px;padding:7px 9px}.sp-layout{display:block}.sp-thread{display:none}.xs-support.sp-thread-open .sp-inbox{display:none}.xs-support.sp-thread-open .sp-thread{display:block}.sp-mobile-back{display:grid}.sp-thread-title h2{font-size:18px}.sp-thread-header{gap:10px}.sp-state-button{margin-left:44px}.sp-messages{max-height:55dvh;min-height:220px}.sp-message{max-width:94%}.sp-guest{display:block;padding:25px}.sp-guest-copy{max-width:none;margin-bottom:28px}.sp-guest-copy>p{font-size:13px}.sp-guest-note{margin:18px 0}.sp-guest-copy h2{font-size:23px}.sp-guest-copy .sp-large-icon{display:none}.sp-auth-form{max-width:400px}.sp-public-main{padding:0 14px;margin-top:20px}.sp-public-nav{padding:18px}.sp-public-nav nav{gap:16px}.sp-public-nav nav a{font-size:11px}.sp-public-footer{margin-top:26px;padding:20px}.sp-dialog{padding:22px}.sp-dialog-heading h2{font-size:20px!important}.sp-compose-actions>.sp-fine{flex:1}.sp-reply .sp-compose-actions>.sp-primary{font-size:12px;padding:9px 12px}.sp-identity{font-size:11px;max-width:100%}.sp-ticket-list{max-height:none}.sp-empty{min-height:300px}}@media(prefers-reduced-motion:reduce){.xs-support *{transition:none!important;scroll-behavior:auto!important}.sp-spinner{animation:none}}

/* Ticket creation: full page form shared by the cabinet and public support. */
.xs-support.sp-creating>.sp-heading{display:none}.sp-create-header{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;margin:6px 0 28px}.sp-create-header h1{font-size:clamp(28px,3vw,36px);letter-spacing:-.9px}.sp-create-header .sp-eyebrow{margin-bottom:10px}.sp-create-header p{margin-top:12px;color:#a4a9b4;font-size:14px;line-height:1.7}.sp-create-back{margin-top:22px;color:#bcc1cb;background:#ffffff03;font-size:12px;min-height:38px}.sp-notice{border:1px solid #e1554b4d;background:linear-gradient(110deg,#4a171b99,#26121688 60%,#101114);border-radius:16px;margin-bottom:28px;overflow:hidden;box-shadow:0 8px 35px #76151b0c}.sp-notice summary{list-style:none;display:flex;align-items:center;gap:17px;padding:22px 24px;cursor:pointer}.sp-notice summary::-webkit-details-marker{display:none}.sp-notice summary:focus-visible{outline:2px solid #ff8a80;outline-offset:-3px}.sp-notice-icon{width:42px;height:42px;border:1px solid #ff706650;background:#ee605017;color:#ff7c71;border-radius:50%}.sp-notice-icon svg{width:21px;height:21px}.sp-notice-copy{flex:1;min-width:0;display:flex;flex-direction:column;gap:5px}.sp-notice-kicker{align-self:flex-start;font-size:9px;color:#ffafa7;letter-spacing:1px;font-weight:700;border:1px solid #ff76622b;background:#f85b4d10;border-radius:5px;padding:2px 7px;margin-bottom:1px}.sp-notice-copy strong{font-size:18px;letter-spacing:-.3px;font-weight:650;line-height:1.4}.sp-notice-copy>span:last-child{font-size:12px;color:#c5a5a6;line-height:1.6}.sp-notice-chevron{width:35px;height:35px;border:1px solid #ffffff0b;border-radius:50%;background:#ffffff05;color:#bc9f9e}.sp-notice-chevron svg{width:17px;height:17px;transition:transform .2s}.sp-notice[open] .sp-notice-chevron svg{transform:rotate(180deg)}.sp-notice-details{border-top:1px solid #ff766219;padding:17px 24px 21px 83px;color:#c6b7bc;font-size:13px;line-height:1.8}.sp-create-grid{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(300px,1fr);gap:38px;align-items:start}.sp-create-left{min-width:0}.sp-create-form{display:flex;flex-direction:column;gap:22px}.sp-create-form label{font-size:13px;font-weight:500;color:#c7cad2;margin-bottom:9px}.sp-create-form label em{font-style:normal;color:#f17068;margin-left:3px}.sp-field-pair{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:22px}.sp-field-icon{position:relative}.sp-field-icon>span{position:absolute;left:17px;top:19px;color:#747c89;pointer-events:none}.sp-field-icon svg{width:18px;height:18px}.sp-create-form input,.sp-create-form select{min-height:56px;background:#0b0d11;border-color:#ffffff14;border-radius:12px;font-size:14px}.sp-create-form input::placeholder,.sp-create-form textarea::placeholder{color:#89919d}.sp-field-icon input,.sp-field-icon textarea{padding-left:48px}.sp-create-form textarea{min-height:145px;max-height:440px;padding-top:17px;line-height:1.7;font-size:14px;background:#0b0d11;border-color:#ffffff14;border-radius:12px}.sp-textarea-icon>span{top:20px}.sp-select{position:relative}.sp-select select{appearance:none;padding-right:43px;cursor:pointer;text-overflow:ellipsis}.sp-select>span{pointer-events:none;position:absolute;right:17px;top:19px;color:#979fab}.sp-select>span svg{width:17px;height:17px}.sp-select select:disabled{color:#777e89;cursor:default;background:#0d0f13}.sp-field-help{font-size:11px!important;color:#8f97a3!important;line-height:1.6;margin-top:8px!important}.sp-create-form .sp-upload-preview{margin-top:0}.sp-create-actions{display:flex;align-items:center;gap:14px;flex-wrap:wrap;margin-top:3px}.sp-create-actions .sp-primary{min-height:49px;padding:12px 22px;border-radius:11px;font-size:13px;box-shadow:0 8px 25px #ae202024}.sp-create-actions .sp-primary svg{width:19px;height:19px}.sp-create-form label.sp-attach-round{display:flex;align-items:center;justify-content:center;cursor:pointer;margin:0;color:#d5d9e2;background:#20232b;border:1px solid #ffffff14;width:44px;height:44px;min-width:44px;border-radius:50%;transition:background .15s,border-color .15s}.sp-attach-round:hover{background:#2c3039;border-color:#ffffff30}.sp-attach-round:focus-within{outline:2px solid #ff8a80;outline-offset:3px}.sp-create-actions .sp-fine{font-size:11px}.sp-sr-only{position:absolute;clip:rect(0,0,0,0);clip-path:inset(50%);width:1px;height:1px;overflow:hidden;white-space:nowrap}.sp-submit-note{font-size:12px;color:#b1b7c1;line-height:1.7}.sp-submit-note a{color:#ff9389;text-underline-offset:3px}.sp-create-aside{display:flex;flex-direction:column;gap:20px;min-width:0}.sp-help-art{position:relative;display:block;isolation:isolate;width:100%;min-height:365px;text-align:left;padding:28px;border:1px solid #ffffff15;border-radius:17px;overflow:hidden;color:#fff;background:#111317;box-shadow:0 15px 45px #0002;transition:border-color .2s}.sp-help-art:hover{border-color:#f06f624a}.sp-help-art img{position:absolute;inset:0;z-index:-2;width:100%;height:100%;object-fit:cover;object-position:68% center;opacity:.8;transition:transform .5s}.sp-help-art:hover img{transform:scale(1.025)}.sp-help-art::after{content:'';position:absolute;inset:0;z-index:-1;background:linear-gradient(0deg,#0d0e13 0%,#0d0e13cc 30%,#0d0e1320 65%,#0d0e1355 100%)}.sp-help-arrow{position:absolute;top:27px;left:28px}.sp-help-arrow svg{width:64px;height:32px;stroke-width:1.25}.sp-help-art-copy{display:flex;flex-direction:column;align-items:flex-start;gap:12px;margin-top:128px}.sp-help-art-copy .sp-eyebrow{font-size:9px;letter-spacing:1.8px;color:#f89b8e;margin:0}.sp-help-art-copy>strong{font-size:29px;line-height:1.15;letter-spacing:-.75px;font-weight:700}.sp-help-art-copy>span:not(.sp-eyebrow):not(.sp-help-art-link){font-size:12px;color:#b9bec8;line-height:1.7}.sp-help-art-link{display:inline-flex;align-items:center;gap:13px;font-size:12px;font-weight:600;color:#ffa59a;margin-top:4px}.sp-help-art-link svg{width:17px;height:17px}.sp-help-card{padding:23px 25px;border:1px solid #ffffff0c;border-radius:16px;background:#111318}.sp-help-card-icon{color:#e3e7ee;margin-bottom:15px}.sp-help-card-icon svg{width:25px;height:25px}.sp-help-card h2{font-size:16px;letter-spacing:-.2px;margin-bottom:10px}.sp-help-card p{color:#989fac;font-size:12px;line-height:1.8}.sp-help-small{display:flex;gap:12px;padding:0 9px;color:#888f9c}.sp-help-small>span{align-self:flex-start;margin-top:2px}.sp-help-small svg{width:17px;height:17px}.sp-help-small p{font-size:11px;line-height:1.8}.xs-support.sp-creating .sp-guest{margin:26px 0 0;padding:24px;display:grid;grid-template-columns:1fr 290px;gap:25px;max-width:none;background:#14161b}.sp-creating .sp-guest-copy h2{font-size:18px}.sp-creating .sp-guest-copy>p{font-size:12px;line-height:1.8;margin-top:10px}.sp-creating .sp-guest-note{font-size:11px;padding:11px;margin:15px 0}.sp-creating .sp-guest-copy .sp-large-icon{display:none}.sp-creating .sp-auth-form{gap:9px}.sp-creating .sp-auth-form input{height:45px}.sp-creating .sp-auth-form .sp-fine{font-size:10px}.sp-ticket-details{display:flex;align-items:center;gap:7px;flex-wrap:wrap;margin-top:13px}.sp-ticket-details:empty{display:none}.sp-detail-tag{display:inline-flex;align-items:center;gap:6px;padding:5px 9px;border:1px solid #ffffff10;background:#ffffff04;border-radius:6px;font-size:10px;color:#acb4c0;overflow-wrap:anywhere;max-width:100%}.sp-detail-tag.high{color:#ffaba1;background:#b92b2617;border-color:#f0746138}.sp-detail-tag.related{color:#c5cbd5}.sp-row-priority{font-size:9px;color:#ff998d;margin:7px 0 0}.sp-public-main{margin-top:38px}.sp-public{background:radial-gradient(ellipse at 92% 12%,#421c211c,transparent 48%),#090b0e}
.sp-help-art img{z-index:0}.sp-help-art::after{z-index:1;pointer-events:none}.sp-help-arrow,.sp-help-art-copy{position:relative;z-index:2}.sp-help-arrow{position:absolute}.xs-support button.sp-attach-round{display:flex;align-items:center;justify-content:center;margin:0;color:#d5d9e2;background:#20232b;border:1px solid #ffffff14;width:44px;height:44px;min-width:44px;border-radius:50%;transition:background .15s,border-color .15s}.xs-support button.sp-attach-round:hover{background:#2c3039;border-color:#ffffff30}.sp-verified-note{display:flex;align-items:center;gap:8px;font-size:11px;color:#9ac4b4;overflow-wrap:anywhere}.sp-verified-note svg{width:15px;height:15px}
@media(max-width:1200px){.sp-create-grid{gap:25px;grid-template-columns:minmax(0,1.5fr) minmax(275px,1fr)}.xs-support.sp-creating .sp-guest{grid-template-columns:1fr;gap:22px}.sp-creating .sp-auth-form{max-width:400px}.sp-help-art{padding:24px;min-height:355px}.sp-help-art-copy>strong{font-size:26px}}
@media(max-width:850px){.sp-create-grid{grid-template-columns:minmax(0,1fr);gap:30px}.sp-create-aside{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px}.sp-help-art{min-height:300px;grid-row:span 2}.sp-help-art-copy{margin-top:86px}.sp-help-art-copy>strong{font-size:25px}.sp-help-card{padding:20px}.sp-help-small{padding:0 6px}.xs-support.sp-creating .sp-guest{grid-template-columns:1fr 300px;gap:20px}}
@media(max-width:580px){.sp-create-header{display:block;margin-bottom:22px}.sp-create-header h1{font-size:29px}.sp-create-header p{font-size:12px}.sp-create-back{margin-top:18px;font-size:11px}.sp-notice{margin-bottom:25px;border-radius:13px}.sp-notice summary{padding:17px 15px;gap:12px;align-items:flex-start}.sp-notice-icon{width:32px;height:32px;margin-top:6px}.sp-notice-icon svg{width:17px;height:17px}.sp-notice-copy strong{font-size:15px;letter-spacing:-.2px}.sp-notice-copy>span:last-child{font-size:11px}.sp-notice-chevron{width:28px;height:28px;margin-top:8px}.sp-notice-details{padding:15px;font-size:12px}.sp-create-form{gap:20px}.sp-field-pair{grid-template-columns:minmax(0,1fr);gap:20px}.sp-create-form input,.sp-create-form select{min-height:53px;font-size:13px}.sp-select>span{top:18px}.sp-field-icon>span{top:18px}.sp-create-form textarea{font-size:13px;min-height:150px}.sp-create-form label{font-size:12px}.sp-create-actions{gap:10px}.sp-create-actions .sp-primary{font-size:12px;padding:12px 17px}.sp-create-actions .sp-fine{width:100%;padding-left:3px;font-size:10px}.sp-create-aside{grid-template-columns:1fr;gap:16px}.sp-help-art{grid-row:auto;min-height:315px}.sp-help-art-copy{margin-top:103px}.sp-help-art-copy>strong{font-size:28px}.xs-support.sp-creating .sp-guest{grid-template-columns:1fr;padding:21px;gap:22px}.sp-creating .sp-auth-form{max-width:none}.sp-help-small{padding:0 6px}.sp-thread-header .sp-ticket-details{gap:5px}.sp-ticket-details .sp-detail-tag{font-size:9px}.sp-public-main{margin-top:25px}}